One Number. One Call. Get Connected. Get Answers.
NC 2-1-1 is an information and referral service provided by United Way of North Carolina and supported by local United Ways and public and private partners across NC. The service is available in all 100 NC counties. Accessible via an easy-to-remember, three-digit number, families and individuals can call to obtain information on health and human services and resources within their community. The service is free, confidential, and available in most languages.
NC 2-1-1 is:
•an easy to remember number that gives access to resources across our community.
•answered 24 hours a day, 7 days a week, FREE and confidential call.
•2-1-1 offers multilingual access to appropriate community-based organizations and government agencies.
•an easy way to find counseling and welfare services, and other solutions in your area.
Types of services include:
•Basic human needs resources: food banks, shelters, rent assistance, utility assistance
•Physical and mental health resources: health insurance programs, medicaid and medicare, crisis intervention services, support groups, counseling, drug and alcohol intervention, and more
•Employment support: financial assistance, job training, transportation assistance, education programs
•Support for older persons and persons with disabilities: adult daycare, Meals on Wheels, respite care, home health care, transportation, homemaker services
•Support for children, youth and families: child care, after school programs, Head Start, summer camps and recreation programs, mentoring, tutoring, protective services, and more
Simply dial 2-1-1 from any phone 24 hours a day, seven days a week, 365 days a year to reach a trained, compassionate call specialist.
Prefer to search for results online?
to visit the NC 2-1-1 online search tool.
to download a poster for your workplace.
The online database is the same database used by the call specialists. However, our call specialists are trained to search using specific keywords which may provide additional resources. If you don't find what you need online, we strongly encourage you to dial 2-1-1. Call specialists are available 24/7/365 to help.